Full payment will be charged upon booking on our website.
You are allowed to cancel or modify your booking free of charge (100% refund) more than 72 hours before your expected day of arrival.
You are NOT allowed to cancel or modify the booking within 72 hours of your arrival date. If you cancel or modify your booking within 72 hours or less before your expected day of arrival, cancellation or modification charges (penalty of 1 night) will apply.
In case of no-show, a penalty of 1 night will apply.
Rate quoted is a nightly rate, in Malaysia Ringgit and subject to 10% service charge and 6% government tax.
A full payment required to confirm and guarantee the booking.
Check-in time is 15:00 hours & check-out time is 12:00 noon
A maximum of 2 Adults and 1 Children (below 12 years) are permitted to share a room with existing bedding free-of-charge. Additional bedding is chargeable.
A maximum of 3 Adults may share a room. Additional bedding is chargeable.
The exchange rates are for information only.
Should you wish to change an existing reservation, you are required to cancel the existing booking and create a new reservation.
Should you wish to cancel and request for refund for an existing reservation, please email to our respective branch (please quote your booking number):
Section 7 (Jalan Kristal): [email protected]
Section 19 (Jalan Nelayan): [email protected]
i-City (Jalan Keluli): [email protected]
USJ 21 (Jalan 21/6): [email protected]
Section 9 (Jalan Tengku Ampuan Zabedah): [email protected]
By agreeing to the stipulated General Terms and Conditions, you consent to Hotel de Art contacting you to market Hotel de Art products and services via email.
Management reserves the right to amend these terms and conditions without prior notice.
Please do not hesitate to contact us at [email protected] for further questions; we will be happy to assist you.